Privacy Policy

Introduction

Kadasafaris Adventure Travel ("Kadasafaris," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, or interact with us.

Information We Collect

• Personal Information: This includes your name, contact details (email, phone number), address, emergency contact information, and any other details you provide when booking or inquiring about our services.
• Payment Information: We collect payment card details through our payment processor, Mesa, which adheres to PCI-DSS standards.
• Usage Information: Data on how you use our website, including IP addresses, browser type, device type, pages visited, and time spent on our site.
• Cookies and Similar Technologies: We use cookies to enhance your browsing experience and collect data on user behavior.

How We Use Your Information

• Service Provision: To process bookings, manage reservations, and provide customer service.
• Improvement of Services: To analyze usage trends and improve our offerings.
• Marketing: With your consent, we may use your information to send promotional materials, newsletters, or updates about our services.
• Legal Compliance: To comply with laws, regulations, or legal requests.

Sharing Your Information

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services (e.g., travel agencies, accommodation providers, transport services).
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.

Sharing of Photos or Videos

• Consent for Media Use: By participating in our trips, you consent to being photographed or video recorded for promotional materials, unless you explicitly opt-out.
• Opt-Out Mechanism: If you do not wish for your image or likeness to be shared on our social media or promotional materials, you must inform us in writing at the time of booking or at any point during the trip. We will respect your request and ensure your image is not used.

Data Security

• We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

• Access and Correction: You have the right to access, correct, or delete your personal information held by us.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
• Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.

Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.

Cookies

Our website uses cookies to recognize repeat visitors, facilitate the sign-in process, and improve your browsing experience. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of significant changes via email or by posting a notice on our website.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at [+254701033740].